"Test" Questions to Find the Right Mortgage Professional

 by Douglas Boncosky (excerpt from Create Wealth With Homeownership)

When deciding on which mortgage professional to work with, take time to ask each prospective professional the questions shown ahead. Remember: just because someone is a mortgage professional does not necessarily mean he/she is a good one. So these four questions developed by Sue Woodard of Mortgage Market Guide will help you find a knowledgeable professional to work with. The answers you get from each person you interview may surprise you. If they don’t answer correctly, go find another professional who can.

1) What are mortgage interest rates based on?
The only correct answer is: mortgage-backed securities or mortgage bonds, NOT the 10-year Treasury Note. While the 10-year Treasury Note sometimes trends in the same direction as mortgage bonds, it is not unusual to see them move in completely opposite directions. DO NOT work with a lender who has his/her eyes on the wrong indicators.

2) What is the next economic report or event that could cause interest rate movement?
Economic reports are released on an almost daily basis by government agencies and other large data reporting firms. This data can and does impact interest rates by moving them higher or lower on that given day. Therefore it’s important you are working with a mortgage professional who has access to an up-to-date calendar of weekly economic reports or events which may cause rates to fluctuate. Believe it or not, not all mortgage professionals have access to this information.

3) When the Chairman of the Federal Reserve known as the Fed “changes rates,” what does this mean, and what impact does this have on mortgage interest rates?
The answer may surprise you. When the Fed makes a move, they can change a rate called the “Fed Funds Rate” or “Discount Rate.” These are both very short-term rates that impact credit cards, home equity credit lines, auto loans and the like. On the day of the Fed move, mortgage rates most often will actually move in the opposite direction as the Fed change. This is due to the dynamics within the financial markets in response to inflation.

4) Do you have access to live, real-time, mortgage bond quotes?
A mortgage professional you are working with should be able to show you in real time on their computer what is going on in the bond market so you can get a feel for how the bond market impacts mortgage rates. If a lender cannot explain how mortgage bonds and interest rates are moving in real-time and warn you in advance of a costly intra-day price change, you are talking with someone who is still reading yesterday’s newspaper and is probably not a professional to whom you can entrust your home mortgage financing. Would you work with a stockbroker who is only able to grab yesterday’s paper to tell you how a stock traded yesterday, but had no idea what the movement looks like at the present time and what market conditions could cause changes in the near future? No way!

To learn more about finding the best mortgage professional, I am providing you with some additional questions that may be helpful:

How long have you been practicing?
If they have been in the business more than two years, they should have the background and knowledge to help you properly if they answered the first four questions correctly.

Do you have any references?
This could be a tough one as clients of mortgage professionals may be hesitant to talk with you. But it certainly does not hurt to ask.

Do you have any testimonials?
Having written testimonials from clients is a pretty good indicator of the level of service a mortgage professional can provide. These are often better than a verbal or face-to-face reference.

Do you have a flyer outlining your services and the type of long-term service you provide?
A good mortgage professional will write down and promote the type and level of service he/she believes in delivering to a client. They should also have a personal website sharing details about their practice and the services they provide.

Do you have a client information form/questionnaire for me to complete?
This will show you how serious the mortgage professional is. He/she should want to know details about you and your situation to help you identify the right loan product.  The more the mortgage professional knows about your short- and long-term financial goals, the better he/she will be able to assist you in developing a mortgage strategy.

Merely determining how much home you can afford to buy and coming up with a down payment are not enough. As you can see from reading this book, you must take the time to find and work with a knowledgeable, trustworthy, and confident mortgage professional who will help you come up with the most suitable mortgage strategy. He/she must also be patient with your questions and eager to educate you on the sometimes convoluted issues regarding homebuying and ownership.

If you don't feel comfortable with a particular person when interviewing him/her, you can always walk away and find someone else. The professional must be able to not only answer the test questions clearly and correctly, but also make you feel at ease during this complicated and life-changing transaction. There should be no sales pressure of any kind.

 
 


 

 

         
 


© 2009 - 2011 Douglas Boncosky & Homeownership Education Associates